Draft — not yet independently legally reviewed. This document is a working draft. It has not been approved by a solicitor and does not claim legal compliance. It describes the current review reporting and spam protection features; paid-service terms still need to be completed before launch.
Privacy Policy
Last updated: 11 November 2026
This policy explains what personal data LivelyOrQuiet ("we") processes, why, and your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who is responsible
The data controller is the operator of LivelyOrQuiet. Contact: Andreijurge@yahoo.com. Full business name and address to be added before launch.
What we collect and why
- Reviews: postcode, star ratings, comment and date. No account, name or email is required. Comments must not identify people or homes. Lawful basis: legitimate interests (publishing street-level information for home movers).
- Review reports: the review reported, reason, optional note and date. Lawful basis: legitimate interests (moderating content and handling complaints).
- Pseudonymised visitor codes: when you post a review or report, your IP address is converted on our server into a one-way code using HMAC-SHA256 with a secret key. The raw IP address is never stored. This code is pseudonymous personal data. It is used only to apply spam limits and prevent duplicate reports. Lawful basis: legitimate interests (protecting the service from abuse). Codes are automatically deleted after 30 days.
- Postcode searches: the postcode you search is sent to postcodes.io and its coordinates to data.police.uk to fetch public data. We do not store your searches.
- Administrator account: the site administrator's email address, used only to sign in to the moderation area. Visitors cannot create accounts.
Visitor analytics
We use Lovable's built-in visitor analytics. It uses no cookies, stores nothing on your device, doesn't keep IP addresses and doesn't identify visitors. It records the pages visited, where visitors came from, their country, browser, operating system and device type, how long they stay, how fast pages load, errors, and which buttons and links are clicked. Detailed data is kept for 90 days and daily summaries for a year. This is recorded for every visitor. Lovable collects this data for us. Lovable's privacy policy explains how it handles it.
Other services that receive data
- Lovable (website hosting and database), which processes data on our behalf.
- Google Fonts: your browser loads fonts from Google's servers, which receive your IP address.
- postcodes.io and data.police.uk, called from our server with the postcode or coordinates only.
How long we keep data
- Visitor codes: 30 days, then deleted automatically.
- Published reviews: until removed by moderation or on a valid request.
- Reports: kept while needed to handle moderation, without visitor codes after 30 days.
Your rights
You can ask to access, correct or erase personal data, restrict or object to processing, and complain. Because reviews are anonymous, we may need details (such as the postcode, text and approximate date) to locate your data. Email Andreijurge@yahoo.com. You can also complain to the Information Commissioner's Office (ico.org.uk).
See also our Cookie Notice and Content and Takedown Policy.